This was my first experience purchasing a high dollar item online. Needless to say, I was a little hesitant. I found a few options on their website and called for more information. Tim was very resourceful in helping me make a decision. He was easy to talk to and gave me complete peace of mind, which is priceless. The unit arrived in the timeframe I was quoted and surpassed my expectations. Transport Refrigeration will be the first place I look when we need another unit. Thanks for everything during the transaction Tim.